Volvo grinding noise

Volvo repair differential replacement

Volvo Grinding Noise While DrivingVolvo repair grinding noise while driving

About a week ago we received a call from a long time customer saying that he hears a noise coming from the back  of his Volvo XC90 when driving down the road. We didn’t think much of it because wheel bearings are a common Volvo Repair and they could give him the noise that he was describing. We definitely had the wrong assumption.

When the vehicle came in the customer said that there had been a warning light lit up on his dash for about a month but since the vehicle seemed fine he didn’t bother to call for an appointment. We attempted a road test the vehicle but the noise was a loud grinding that could be felt throughout the entire vehicle as the wheels turned. One of our Master Technicians immediately pulled the vehicle into the shop rather than take the standard road test. We just didn’t want to potentially do any further damage than was already done. When we pulled the Volvo into the shop we hoisted it on the lift and saw a large amount of fluid all over the rear portion of the underside of the vehicle.

Volvo Repair

It didn’t take long to see that the rear differential (in short, a differential is the gears that turn the wheels) was literally split in half. Since there wasn’t any way to know what caused the damage Volvo repair broken differentialwithout removing and disassembling what was left of the Volvo Rear Differential and it had to be removed to be replaced, we went ahead and removed it. It was fairly involved but we got it out without much of an issue at all.

Once we got it out we took it apart for inspection to find out what had failed. There is a bearing in the rear differential called a “Pinion Bearing”. This bearing started to go bad and over time completely failed. This caused the gear that the bearing guides to move around allowing the main gear in the differential to rub on the inside of the differential housing until it eventually banged against it hard enough to break it in half.

Since the housing and gears were all completely destroyed we ended up replacing the entire differential unit. Then we performed an alignment because most of the rear suspension had to come apart to remove the old differential and to install the new one. The part was special order and took a few days to come in but the customer ultimately had their vehicle back in their possession within 2 business days.

When warning lights show up on your dash, it’s never a good idea to ignore them. This differential is equipped with a fluid pump on the differential that’s controlled by a computer that’s also mounted on the differential. The computer had shorted out internally causing the pump to malfunction. This caused a great deal of heat which ultimately caused the pinion bearing to fail.

Do you have any lights on your dash that need to be addressed? Give us a call today or schedule online 24/7.

Precision Auto Repair and Sales West Springfield MA Best auto repair shop near me

Volvo repair differential noise

 

I’ve been going to James since his first shop opened over 10 years ago. I was happy to use him then and I’m happy to use him now. Always professional and honest. The pricing is also more than fair considering the service you get with anything that they do. Great spot and great people.

Matt R

Longmeadow, MA

Brake Job

Brake pad replacement at Precision Auto Repair and sales west springfield ma

“How do I know when I need brakes?”

Brake pad replacement is something we see overlooked regularly. When we survey customers that come in with major brake system failures we ask them all the same question. “What made you wait so long?” The resounding answer is that they typically didn’t know they needed a Brake Job because the Brakes simply weren’t making noise.

Today I want to give you a few examples of what happens when you wait too long for to perform a Brake Job, the Cost To Replace Brakes sooner vs. later, and a fool proof way to know exactly when you will need Brake Pad Replacement.

Brake Job West Springfield, MA

This was a case where the customer performed their own Oil Change about every 10,000 miles (which is far too long on conventional oil). They thought that by changing the oil and filter every 10,000 miles that the rest of the vehicle would be “Ok”. The problem here aside from excessive time between oil changes was that the vehicle sat quite a bit and it took the customer about 2 years to hit the 10,000 mile intervals. What ended up happening was that the Brake Pads froze up in the Brake Pad Slides which wouldn’t let the brakes fully release when releasing the Brake Pedal. It was like driving with the brakes engaged at all times. This caused the outer Brake Pad to wear not only through the pad, but completely through the backing plate so that the caliper was rubbing on the outside of the rotor. This vehicle was very unsafe.

The discoloration on the surface of the rotor is actually just built up rust and rot.
The discoloration on the surface of the rotor is actually just built up rust and rot.
You can clearly see that the brake pad and backing plate are completely missing
You can clearly see that the brake pad and backing plate are completely missing

 

 

 

 

 

 

 

 

 

 

For this Subaru Repair we had to replace 1 Brake Caliper, the Brake Pads, and Brake Rotors. It cost the customer roughly $775. If this issue was spotted in advance it would have cost him about $300. Not to mention some other issues that we found with the vehicle when initially checking it over for the Brake Job.

Additional cost/ $475

Brake Job Longmeadow, MA

This Nissan Brake Job was one of the worst we’ve ever seen. The customer had their Oil Changes done at a local quick lube place regularly. One day they said that the brakes just felt “Soft”. One of our Master Technicians drove the vehicle to verify the concern and never even made it out of the parking lot. He pulled the vehicle into the shop for inspection and found that the brakes were grinding for so long that the customer wore through the pads completely and ground through the entire surface of the rotor. There was literally no rotor at all….. nothing….

The brake pad backing plate wore directly through the disc portion of the rotor
The brake pad backing plate wore directly through the disc portion of the rotor

For this Nissan Repair we had to replace the Brake Pads, Brake Rotors, and both rear Brake Calipers. In addition one of the emergency brake cables was frozen and rotted so that was replaced as well. The total job cost the customer $1450. If the brakes were replaced on time he would have spent $315.

Additional cost/ $1,135

How to know when you need a Brake Job

The guaranteed way to know when you will need brakes BEFORE you need them is…… Having your vehicle serviced regularly by us. When you bring your vehicle in for Scheduled Maintenance we check various areas on your vehicle. You’ll leave knowing what needs to be done now, what needs to be done later, and the overall condition of the vehicle. It’s much more than just performing an Oil Change and the additional 55 Point Inspection is Complimentary. That’s right, having one of our Certified Master Technicians perform this 55 Point Inspection is Complimentary when performing Scheduled Maintenance with us.

Schedule your appointment today, don’t wait.