2018 Customer Loyalty Plans

Precision Auto Repair 4 Seasons Savings Card

Precision Auto Repair Customer Loyalty Programs

If I could tell you a low cost way to make sure your car ran like new while lowering your chances of unexpected break downs, would you listen? Of course you would! You’re in luck because I’m going to tell you. The secret is “Preventive Maintenance”. You can read more about this here. You’re probably used to calling this an “Oil Change” or a “Tune Up“. The only difference is that over time as technology has improved the name has changed slightly to encompass a variety of services that need to be performed based on your current mileage. Oil change severe service schedule

Even with our years of training and experience, it’s safe to assume that the manufacturer of your vehicle knows more about it than any of us. That’s why they designed this maintenance chart to ensure that your vehicle can run like new as long as possible. Our Technicians use this as a guide to tell us what will need to be checked, reset, and serviced as well as when.

Based on our historical averages for 2016 we found that our customers that follow their Preventive Maintenance Schedule are 86.4% LESS likely to have unexpected issues. In other words, if you perform services on time then the need for an unexpected Car Repair will be significantly lower.

auto repair appointment west springfield ma

2017/2018 4 Seasons Savings Card

Precision Auto Repair Customer Loyalty cardOur average customer makes 3 visits to our shop per year. So we developed a loyalty plan that will allow them to save up to $100 per year for doing nothing more than returning to us for service when they’re due.  The program is designed to give you $25 off during each of the 4 seasons of the year. Getting your savings is pretty simple.

In the fall of 2017 we’re happy to say that we use the same criteria to determine who we give the cards to. Having said that, if you received a card last year it doesn’t mean that you will receive one this year. One of the most major criteria we use to determine who receives our Customer Loyalty Card is by determining if he/she is in fact a Loyal Customer. So without a recent visit (within the past 12 months) you will not be receiving a card.

To use your card:

  1. Bring your card in with you when you come in for a repair or service
  2. We then deduct $25 off your entire bill

It’s exactly that simple!

The only restriction is that we don’t allow you to use this card AND other promotions at the same time. But based on what the other promotion is, we always give the discount that benefits you the most.

We mail these cards out periodically and also hand them out after certain services or repairs. If you do not have one and want one, please feel free to call or e mail us.

 

Last Minute Booking Discounts

We always have and always will operate using an appointment calendar. The reason we do this is pretty simple, we want to make sure that we have enough time to fix your vehicle so you can get back to driving it. The only problem with this is that sometimes when we end up waiting on a part, we get a cancellation, the Big E is going on (if you’re from Western Mass you will understand), or when someone reschedules we end up with a last minute hole in our schedule.

Last year we started a new e mail program that will e mail a select few customers and offer them a Significant Discount if they want to take that last minute slot. This is great for someone that’s been putting off a needed repair for quite some time. The size of the hole in our schedule typically determines the size of the offer . The average last minute offer is typically 15-20% off and the offer has to be used during select dates that are always last minute. These slots are also first come, first served and always fill up fast.

So if you’re in need of a repair and see this e mail come through, take it. Also, if you haven’t seen this e mail and would like to be added to the list please send us an e mail and we will just have our staff reach out directly when we have an opening like this. It’s typically 2-3x per month.

Payment PlansAuto repair payment plan

If this was a perfect world a Car Repair would always come up exactly when you knew it was going to and when you were financially prepared for it to happen. Unfortunately this is not a perfect world. So for those of us that don’t always prepare for the worst and hope for the best, we have partnered with some of the best lenders in the business to bring you payment options for pretty much every income level, credit history, and situation imaginable. We have plans for;

  • Great Credit – some plans as low as 0% for 12 months (most popular)
  • Good Credit
  • Bad Credit
  • No Credit Check…..

*All Payment Plan approvals, terms, and conditions are subject to 3rd party lender approval. 

These are very simple to apply for. Simply go to our Payment Option page and fill out the application. Someone will be in contact with you shortly.

**Please you must be an existing customer of Precision Auto Repair to benefit from any of these programs.

Talk to you soon!

– James

Subaru Timing Belt Replacement

Broken Subaru Timing Belt West Springfield MA

Subaru Timing Belt Replacement

Broken Subaru Timing Belt West Springfield MA
As you can see the belt literally just snapped

A well maintained timing belt is essential in making sure that your vehicle will last for years to come. They don’t need to be replaced too often and the cost to replace the belt is fairly inexpensive. In most cases it only takes a few hours and should be done roughly every 100,000 miles. The trick here is to replace the timing belt as Preventive Maintenance and not as a repair like this customer had to do. Today I’ll tell you about a Subaru Timing Belt Replacement that ended up being a much larger job than the customer had hoped.

Subaru Check Engine Light

This customer started using us about 1 year ago. They needed an oil change and we were happy to help. With our oil change we perform our complimentary 55 Point Precision Inspection. This Inspection checks over the entire vehicle as well as pointing out any past due maintenance that the customer might need. This customer had roughly 145,000 miles on their car at the time and was told that it may be time to replace the timing belt as it appeared as if the belt had never been replaced. The rest of the car was immaculate.

When we suggested it to the customer she immediately said “That’s a myth, I was told that it lasts forever and replacing them is a scam”. We assured her that it’s not a scam and she told us she would think about it and get back to us. Last week she was driving and had her Check Engine Light come on and about a mile later there was a “bang” and the vehicle simply shut off. She tried to restart it but unfortunately needed to be towed. Fortunately she was able to take advantage of our Free Roadside Assistance.

Subaru Head Gaskets

Subaru Timing belt and head gasket replacement
After the engine was repaired and put back together it is ready to be reinstalled in the car

The vehicle came in and it was obvious what had happened. The timing belt had snapped causing some internal engine damage. The purpose of the timing belt is to keep the upper and lower ends of the engine moving in sequence. Should one of them find themselves out of sequence there can be some serious internal engine damage. In this case when the lower end (pistons and crank) spun free they hit the upper end (valves) causing some big problems.

The only way to repair valves in a cylinder head is to remove them by removing the entire cylinder head(s). When removed we found significant damage that was fortunately very easily repaired. The technician repaired the cylinder heads by replacing all of the damaged valves and reinstalled them along with new seals and a new timing belt.

The job only took a few days to complete but cost the customer roughly $3000 more to perform this repair due to the engine damage than it would have been if she just replaced the belt as preventive maintenance rather than as a repair after it snapped. Like many others that have unexpected repairs, she wasn’t prepared to spend that kind of money so she was happy about being able to take advantage of one of our Payment Plans.

Need your timing belt replaced? Not sure if your vehicle has a timing belt or a timing chain? Give us a call or feel free to schedule online. We’re happy to help.

 

Precision Auto Repair and Sales West Springfield MAIt’s frightening to have your car shut off on the highway. It’s even more frightening to know that all of this could have been prevented if I just listened to their advice. While I take full responsibility for what happened I’m just happy that James and David were able to get me right in and take care of the issue so quickly. I have a few friends that use this shop and everyone raves about them. Now I see why. I’ll be sure to take their advice more seriously going forward and can’t sing more praises about how professional all of them are and how well my car is running. For anyone considering this shop I can say that they’re not cheap, but they’re GOOD!! Like really good! I find that they’re cheaper than the dealer and blow the dealer away in terms of quality and professionalism. I would rather know my car is fixed properly than cheaply. Highly recommended by me.

Cathy L

West Springfield, MA

Porsche Vibration Repair

Porsche repair technician

Porsche Vibration Repair

In my opinion, Porsche makes one of the nicest vehicles on the road today. But there’s nothing worse than driving one that has squeaks, noises, and vibrations. We saw one today where the customer was concerned about an aggressive vibration when accelerating. While there are many things that can cause this issue, this one was pretty simple to identify. Today I’ll tell you about this Porsche Vibration Repair, what happened, how it happened, and how you can prevent it from happening to you.

Porsche repair driveshaft replacement
You can see from this picture that the housing for the bearing support is just hanging on the shaft. It’s not connected to anything.

Porsche Vibration while accelerating

This customer’s concern was a vibration while accelerating. The back story is that he called a few other shops and went to one that wanted him to replace the front brake calipers (spoiler alert, the brakes and calipers are perfect). The first step for any customer concern is to first verify it. This is done with a simple road test by one of our Master Technicians. In this case when accelerating normally the vibration was so violent that it felt like someone was under the vehicle hitting the bottom of the driver’s seat with a hammer. The next step was to put the vehicle up in the air to take a look and inspect for the exact cause of the vibration.

The Technician checked all of the tires, brakes, suspension, and drive line. While most everything was in great shape it was obvious that there was a problem with the drive shaft. A drive shaft is a rotating shaft that transmits torque in an engine. More simply put, when you step on the gas pedal the engine turns, the engine turns the transmission, the transmission turns the drive shaft, the drive shaft turns the gears that make the vehicle move forward or backwards.

On this Porsche Cayenne the drive shaft is pretty long so in the center of it there needs to be a support to hold it tight while rotating so there is no vibration. This support is called a “Carrier Bearing”. The carrier bearing just sits in the center of the shaft and the shaft rotates through the center of it.  There were a few problems here.

First, the customer recently purchased the vehicle second hand. The drive shaft in the vehicle was replaced somewhat recently with a used part from a junk yard. This was obvious due to faulty installation, missing bolts, and yellow writing all over the shaft indicating a stock number from a junk yard. The second issue was that the bearing wasn’t just faulty, it was completely destroyed. It literally wasn’t connected at all. So when the drive shaft would spin to turn the wheels, it would vibrate and essentially hit the floor of the vehicle causing the aggressive vibration felt while driving.

Porsche repair technicianPorsche Repair in West Springfield, MA

The repair was actually pretty simple. Since the carrier bearing is part of the drive shaft and has to be purchased as one unit, we simply removed the old shaft and installed a new one. While putting the new one back up, we installed any and all missing hardware to ensure this one lasts. The total repair took a little over an hour and the customer had the vehicle back the following day because we had to order the part.

After the repair we took a second road test with the vehicle to be sure that the vibration was gone. We’re happy to say that this Porsche Cayenne Repair fixed the issue and the vehicle is back to

rolling down the road as smooth as silk.

How can you prevent this from happening to you?

The reality is that if you drive a vehicle, things wear and eventually break. If a vehicle sits and doesn’t get driven, things break down and need replacement. In this case the bearing was pretty bad. On a scale of 1-10 (10 being the worst) this bearing was about a 12. There was nothing left to it. Which leads us to believe that there was a significant noise and smaller vibration for a while before the bearing came completely apart.

The first step towards preventing this level of failure would have been to have the vehicle properly inspected by us prior to purchase. Whenever buying any used vehicle you always want to have a trained and impartial set of eyes check it over for you to spot any apparent problems or anything on the horizon (like a faulty drive shaft….). Our Technicians see Porsche Repairs all the time so it’s  very easy for us to spot common problems before they fail.

Porsche repair carrier bearing replacement
This is how the bearing should look without the bracket in place.

The next option is to have your vehicle serviced regularly. I say it all the time, “Scheduled maintenance is the key to avoiding costly and unexpected break downs.” By following the service schedule for your vehicle we would see your vehicle roughly every 3-5,000 miles. During each of those visits the vehicle gets a full 55 point inspection for FREE. This inspection is specifically designed by our staff to spot safety and mechanical issues before they cause major issues or put you in harm’s way. If we had seen this vehicle, we most definitely would have seen this so that the customer would have time to prepare and budget for the repair.

In this case since it was unexpected and the part was pricey, he took advantage of one of our Payment Plans. Approval took about 10-15 minutes and he had the funds available the same day. His repair is also backed by our 2 year, 24,000 mile Nationwide Warranty and 12 months of Roadside Assistance at no additional cost. This customer can rest easy knowing that he received a quality Porsche Repair and peace of mind at a fair price that he can pay for over time.

Precision Auto Repair and Sales West Springfield MAI’m new to Porsche ownership. I always wanted one and finally had a chance to get my dream Porsche Cayenne. When I had this issue I just din’t know where to turn. Some co workers recommended James so I gave him a shot. I was not even slightly disappointed. They got my baby in right away and had the issue pin pointed in a few minutes. The pricing was very fair and the financing was a breeze. I got 0% for 6 months, my car back the next day, and they even washed it for me. I’ll most definitely be returning for future service here. Great job James and staff. My family and I are very appreciative.

Adam R.

Suffield, CT

Why is my Check Engine Light on ?

Volkswagen check engine light repair

Why is my Check Engine Light on?

Have you ever thought, “Why is my Check Engine Light on in my Volkswagen”? Today we saw an interesting case for why the light came on and the fix was pretty neat. We have all heard someone at some point tell us “Just check the gas cap”. While that may be true in some cases, the fact remains that we really only see that once in a while. The engine computer monitors every sensor and Volkswagen check engine light repairsystem in the engine at all times and when it sees anything out of the ordinary, it will turn the light on. This can be for any of a few hundred reasons. Today I’ll explain how we got to the bottom of a Check Engine Light in a customer’s Volkswagen.

“Why is my Volkswagen Check Engine Light On?”

A long time customer came in today. He was concerned because he had been driving to Rhode Island when his Check Engine Light came on suddenly. He called us and said that the light had come on but the car was running just fine. He made his way back and brought the car in. The first step was for one of our Master Technicians to first drive the vehicle to see if anything felt out of the ordinary. The only thing we noticed was a minor shake at idle and that the Check Engine Light was in fact on.

From there we use a Volkswagen Diagnostic Scan Tool to pull a code (a code is a sequence of numbers that lead us to a problem area in the engine, transmission, SRS system, or ABS system). The customer actually had 5 separate codes. All of the codes were related to the engine misfiring. From there we begin diagnosis. Vehicles need 3 things (more than that but these are the 3 main ones) to run. Air, Fuel, and Spark… In this case he had all 3. the next step was to measure compression (this is the internal pressure that the engine builds when running). It was slightly low. Next we performed a cylinder leak down test. We want to make sure that the engine is capable of holding the internal pressure that it builds.

Bingo!!! 3 of the 4 cylinders in this engine were leaking down. We looked into the cylinders with a bore scope (little camera that fits in tight places). This allowed us to see into the cylinders and intake. The technician noticed a great deal of carbon built up so we needed to remove the intake for further diagnosis.

volkswagen P0300 P0301 P0302 P0303 P0304 misfire
This was only about 1/3 of the carbon we took out of the cylinders. The pile is about 1/2′ high. (That’s a lot)

Once the intake was removed we could see the top of the valves. “We found our problem!!!” The top of the valves were so caked up with carbon that the valves weren’t able to fully close. This was the cause of the cylinders leaking down and the cause of the misfire.

We cleaned the top of all of the intake valves by hand then used a vacuum to suck out the debris. Then a small machine called a “Walnut blaster” is installed and it blasts in finely crushed up walnut shells and vacuums them out to make the area brand new again. The intake is then reinstalled.

In total the diagnosis and repair took about 4-5 hours. We have seen this issue before but this was definitely the worst one. Since it was harder to clean, we had to take a little more time. Once the repair was finished, the car was cleaned and returned to the customer.

So if you’re wondering “Why is my Check Engine Light on in my Volkswagen“? Give us a call. Our trained Technicians have the experience to get you back on the road quickly without wasting any time replacing things that you don’t need. This will only save you time and money

 

BMW Check Engine Light

BMW check engine light air intake boot

BMW Check Engine Light Repair

BMW makes some of the most well engineered vehicles on the road today. From having ample amounts of power right through to the finely tuned suspension, these vehicles truly are a pleasure to drive no matter what type of driving you’re used to. This week we had a customer concerned about their BMW Check Engine Light coming on and when he would slow down the car would begin to “chug” and sometimes even stall. Naturally he thought the worst but this was actually a very simple repair that only took a few hours.

BMW check engine light air intake boot
You can see a sizable tear towards the top of the boot

 

BMW Check Engine Light Diagnosis

This customer used to take his vehicle to a local BMW dealer but after exploring his options and talking with a few other BMW owners that trust us he decided to give us a shot. We’re happy that he did and from what he tells us, he’s happy that he made the switch as well. He’s actually been using our service for about 6 years now.

When he brought his car in this week he was really in a tough spot. His main vehicle was having issues and was actually in our shop being repaired when he called with a concern about his BMW Check Engine Light. Since his other vehicle was here for only a minor repair and some needed maintenance and his BMW was having trouble running he felt that he was in a tough spot because he would end up with no transportation. Going from 2 cars to 0 cars can make for a stressful day.

We got him right in and began diagnosing his BMW Check Engine Light. The first step in this process is always to drive the car. Our Technicians are trying to do a few things.

  1. They want to verify the customer’s immediate concern. In this case the Check Engine Light is on and the car is stalling when coming to a stop. Simple enough…
  2. The Technician then gets a feel for anything else that may be wrong with the vehicle that the customer may not be noticing. The point here is to get a better idea of the overall health of the vehicle so that when we inspect the vehicle on the lift in the shop, we can get a better idea of areas in the vehicle that may require more attention. We do this because our customer’s trust us to tell them 100% of what’s wrong (or right) with their vehicle 100% of the time. We want them to be able to make an informed decision when deciding to repair their car. It wouldn’t be ethical to sell them an immediate repair without telling them that there is another issue with the vehicle that they didn’t know about. We want them to make an informed decision and give them options every single time.
  3. Then the vehicle comes into the shop to continue the diagnostic process so we can find out what’s causing this BMW Check Engine Light to come on
BMW check engine light repair air intake boot
You can really see the difference between the new and old boots

Once the vehicle is on the lift the Technician scans for “codes”. The easiest way to explain this is that a “code” is a sequence of numbers stored in the vehicle’s computer. This sequence of numbers leads us to a troubled area in that vehicle so we can start testing that area. Contrary to popular belief, there is no such tool that can be plugged into your vehicle and tell the Technician exactly what went wrong and what is wrong without some form of testing. A tool like that is literally a Unicorn.

This vehicle had a BMW P0171 (Bank 1 is running lean, too much air). If you’re a Technician yourself you know that this can be one of the hardest codes to diagnose on a vehicle. Fortunately we got lucky with this one. A vehicle needs 3 things to run. Air, fuel, and spark. Since this engine was running lean and pulling in too much air the first place we wanted to look was for large air or vacuum leaks. This one was very obvious.

The air comes into the engine through the air filter, passes through the air intake tubes, and into the engine. One of these intake tubes had a huge hole in it! What was happening was this engine was pulling air through the air filter while also pulling air through the hole in the side of the boot. Too much air, causing it to run lean. On this particular car we actually see this specific part fail quite regularly. The boot is rubber and over time it develops a small crack that eventually splits. The Technician also performed a Free 55 Point Inspection (done on all vehicles that enter our shop unless the customer specifically says not to) and gave the vehicle a clean bill of health other than the BMW Check Engine Light repair.

BMW Check Engine Light Fix

From here the repair process was pretty simple. Since this is a part that fails somewhat frequently, we already had it in stock. It was as simple as removing the old one and installing the new one. BMW repair technicianAfter the failed part(s) is replaced we need to then clear the fault code and drive the vehicle. We want to make sure that the repair fixed the customers concerns. We also want to set readiness. Readiness is a code that generates behind the scenes when you drive. You’ll never get any indicator that it’s set unless you were able to access the computer with a factory scan tool. This readiness is in place to monitor all systems in the engine, once all of the tests pass then readiness is set. This is a semi-fool-proof way to verify that our repair took care of this BMW Check Engine Light. After a little bit of a road test we had Readiness, no stalling, and no more BMW Check Engine Light. Success!!

Conclusion

A lot of people fear that when their BMW Check Engine Light comes on that it’s going to cost them an arm and a leg. While that is the reality in some cases, it’s VERY rare if you have your BMW Service performed regularly. These services are designed to spot failures before they become major ones. Since this customer always follows our e mail and text reminders, he really didn’t have much to worry about. His Check Engine Light Repair was only a few bucks and it didn’t take much time at all. We also backed out repair with our 2 year 24,000 mile Nationwide Warranty and 12 months of roadside assistance and since this customer was having both of his vehicle’s repaired he chose to use one of our Auto Repair Payment Plans to pay for the work.

If your BMW Check Engine Light is on, give us a call today or you can schedule below. Our Technicians have the training, experience, and tools to get your BMW back on the road in no time.

 

Precision Auto Repair and Sales West Springfield MA

 

I’ve been using these guys for a while. Back when it was just James and Tai. You have always taken care of me. I generally have no worries about my cars and I can’t thank you enough for helping me through this random issue. I recommend you to everyone and anyone looking for the best BMW repair shop around. Thanks again

Antonio H.

Springfield, MA

Cheapest Auto Repair

Kia Repair frame rust

It’s very common to receive phone calls from individuals asking for quotes to repair certain issues on their vehicle. The majority of the people ask this question because they simply just don’t know the right questions to ask. From here we try to get some more information about what’s going on with their vehicle and book an appointment to properly diagnose their concern so that we can provide an accurate quote and ultimately fix the issue. Then there are some that are only shopping for the Cheapest Auto Repair they can find. With almost 20 years of experience in this field I assure you that if you’re making your decisions based solely on price, you’ll end up paying much more to fix the issue in the long run. Allow me to explain.

Here are 3 separate stories from the past few months where the customer was ONLY concerned with getting the Cheapest Auto Repair they could find.

Pre Purchase Inspection

The first customer was buying a new vehicle for his wife. Apparently his friend that’s a “Mechanic” has owned the car since it was new. He wanted us to look the car over prior to him purchasing it but insisted that “any shop will do it for free”. Then got upset when we informed him that there would be a charge. Well he found someone to check it over for free…… and he was back to our shop 1 week after purchase with a very loud noise when driving over bumps;

This mount essentially holds half of the differential in place. It's completely rotted out
This mount essentially holds half of the differential in place. It’s completely rotted out
Here's another view of the same mount
Here’s another view of the same mount

 

 

 

 

 

 

 

 

 

 

Unfortunately this story didn’t have a silver lining. The rest of the underneath of this vehicle was just as rotted out as this mount. The person that checked the vehicle over for him for “free” was the previous owner of the vehicle and the guy that sold it to him (this has to be a conflict of interest). He paid $4,000 for the vehicle, just to fix the immediate rot damage would be about $1,500, and he still has a myriad of other issues. If he had us perform a Pre Purchase Inspection we would have caught all of this prior to him purchasing the vehicle. At the end of the day we ended up choosing not to repair the issues on this vehicle because the repairs would far exceed the value of the vehicle.

 

BMW Check Engine Light

This customer came in with a BMW for a Check Engine Light issue. We quickly diagnosed the concern but the customer had a “friend of a friend” that could fix the issue cheaper (read more about this one here). The customer wasn’t even remotely concerned with the quality of parts or that Trained Technicians would be working on the vehicle. She just wanted the absolute Lowest Price Auto Repair she could find. Well the “friend of the friend” not only failed miserably at fixing the one basic issue but he successfully created many more issues.

This is a picture of the heater core hoses. These are under pressure with 180 degree coolant while the car is running. Zip ties are not an acceptable way to secure them in place
This is a picture of the heater core hoses. These are under pressure with 180 degree coolant while the car is running. Zip ties are not an acceptable way to secure them in place
We installed proper clamps on the hoses. The proper repair literally cost the customer about $1.25 in parts
We installed proper clamps on the hoses. The proper repair literally cost the customer about $1.25 in parts

 

 

 

 

 

 

 

 

 

 

 

The issue with the hoses was just one of many problems. The “Cheaper Shop” had her car for 7.5 weeks and wanted to charge her 2.5x what they initially quoted her. She was able to get her BMW back over to us in pieces and we had the car running like new within a few days for what we initially quoted her even with some additional repairs that were needed to fix what the “Cheaper Shop” messed up and hacked.

Subaru Brake Job 

Brake jobs are very common. Every car is going to need it done at some point. When you drive the vehicle and step on the brake pedal, the brakes wear. This customer brought his Subaru in to have us look over the brakes. They were making a very loud grinding noise and it was pretty simple for one of our Master Technicians to quickly spot that the pads were just about completely worn out and the brake rotors were rusted too badly to be machined. So we recommended replacing the brake pads and rotors. The customer insisted that the rotors were fine and to just replace the brake pads. Then he informed us that the most he would pay was $20 because that’s what his “Mechanic” would charge.

Just so we’re clear, to perform this job properly it takes a Trained Technician about 1.5 hours and the parts alone are almost $180. Then we back the repairs with our Warranty. There’s no possible way we could have done the job for $20. So the customer took the vehicle to his “mechanic”…. and the vehicle came back to us about 2 days later making the same noise.

The brake rotor on the left is brand new and the rotor on the right is the rotted out old one
The brake rotor on the left is brand new and the rotor on the right is the rotted out old one. You need ZERO automotive experience to see that there is a problem here

 

 

 

 

 

 

 

His “Mechanic” replaced just the brake pads with the lowest quality part available. They weren’t even the right pads for the car and he put them over these rotted rotors. That’s not even remotely taking into consideration the safety of the customer or anyone else on the road. We fixed the brakes, properly, in about 1.5 hours, and for the price we initially quoted. The customer was happy that his noise was gone.

 

We can all agree that price is one of the deciding factors for all of us when purchasing goods and services, but it shouldn’t be the only deciding factor. With that said, we’re not the cheapest. We don’t want to be, we want to be the best and make sure that you’re safe. But we’re also not even close to the most expensive…. If you’re only concerned with finding the cheapest repair possible, I assure you that we’re not the right shop for you.

But if you want your vehicle fixed properly the first time, unparalleled customer service, peace of mind, top quality parts, all of the conveniences we offer, and have that all backed by our 2 year 24,000 mile warranty AND 12 month Roadside Assistance. Then give us a call today, we won’t let you down.

 

“The bitterness of poor quality remains long after the sweetness of low price is forgotten” – Benjamin Franklin

Auto Repair Payment Plans in West Springfield MA

Let’s face it. When your car breaks down it’s never at a convenient time. What’s worse is when it breaks and you just don’t have the means to fix it right then and there, but you need it right then and there…. Wouldn’t it be nice if there were Auto Repair Payment Plans ?

In situations like these it’s always nice to know that you have options. We see a need for such payment options every single day and when assessing our goals for 2016, finding an affordable Auto Repair Financing solution for our customers topped the list.

Today we’re happy to announce that we have partnered with AMS Financial to offer a variety of Auto Repair Financing options that will fit most budgets and credit histories. The approval process is incredibly simple:

  1. Go to Precision Auto Repair’s Financing Program website
  2. Choose the plan you would like to apply for based on your credit history (bad credit is no problem)
  3. Apply

Or

  1. Call 800-783-6540 and a Representative from AMS Financial will walk you through the application

 

Auto Repair Financing is subject to 3rd party lender approval and if approved the money is generally available within 24-48 hours. 

 

It’s just that simple!!

Auto Repair Payment Plans are just another way that we go above and beyond to look out for our customers.

 

James Stephenson

President/ Precision Auto Repair and Sales