Meet the Staff

Providing the best auto repair in the Greater Springfield and Northern Connecticut area requires having the best auto mechanics in the business.

Learn a bit more about them, below.

James Stephensonjames stephenson precision auto repair west springfield ma

James started his career in the automotive field by working at a local gas station at the age of 14. He quickly excelled and by the age of 18 became a Fully Certified Master Technician. At the age of 22 he opened Precision Auto Repair (for more information see About Us). After roughly 20 years in the automotive industry James still maintains his Master Certification and has the same passion to help people as he did when he started.

In his spare time James enjoys spending time with his wife and 2 daughters, playing football, Crossfit, snow boarding, and cycling.


Tai started his career in the automotive field when he was in High School. He attended classes for Auto Body Repair but quickly found that he enjoyed the Mechanical Repair aspect of the job much more. Once he was on that path he took the appropriate steps to becoming a Master Technician. To date Tai has just over 20 years of on the job experience and is a huge part of developing the systems we use here at Precision Auto Repair on a daily basis.

In his spare time he enjoys spending time with his Fiance and family, attending car shows, and working in the yard at his home.


Jennifer has been with the company since 2008. She left for a short period of time to pursue a career in the medical field but quickly returned because she realized that her passion is helping people and she does that here all day each and every single day. She has been working in customer service for nearly 20 years and is generally the jovial voice you hear when calling the shop. Jennifer also plays a VERY large roll in organizing and implementing all of the charitable programs we have here.

Not only is Jennifer James’ older sister but she has 2 wonderful children and a fiance that she enjoys spending all of her free time with.

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Randy is a wonderful¬†¬†Technician with well over 20 years’ experience. While Randy is an incredible “all-around” Technician he excels at electrical diagnosis as well as “problem” vehicles. In our industry most Technicians like to shy away from those issues. Not Randy, he loves being able to fix things that no one else can or will even try to fix and we’re lucky to have him.

In his spare time he enjoys spending time helping and organizing a Hobby Shop owned by his brother. He also enjoys camping and spending some relaxing weekends away camping with his girlfriend and friends.


Jaeden is an apprentice Technician and is currently a student at Chicopee Comprehensive High School. He’s simply brilliant. He’s a very fast learner and has work ethic to take him wherever he jaeden precision auto repirwants to go. With his manners, aptitude, and ethic Jaeden will be a huge asset to this company in the coming years.

In his spare time Jaeden enjoys spending time with his family fishing and vacationing. He also enjoys playing football.